Case Study for Slumbersac

  • The Background

    Slumbersac Trading Company Ltd. is one of the leading baby sleeping bag manufacturers in Europe selling their products exclusively online in UK, Europe, Australia and the US. Slumbersac is a successful and fast growing business based in Dorset, UK with the large customer base. Slumbersac sleeping bags are of the highest quality and range from sizes birth up to 10 years.

    StreamMarket approached Slumbersac via a phone call over 2 years ago to explain their services, and how they could improve their business online. Impressed with what Gursaant had to say, a face-to-face meeting was scheduled where he shared with the team at Slumbersac how he could improve their current websites and stock management system. Soon after this meeting, Slumbersac became a StreamMarket client.

  • The Challenge

    Before working with StreamMarket, Slumbersac found it difficult to manage their stock, and website sales under the same umbrella, as well the challenges of building a strong foundation for a user-friendly, search engine optimised website.

    Offering something unique in the eCommerce sphere, StreamMarket made it their mission, as a multi-channel eCommerce marketing agency to not only offer marketplace integration, but also inventory management, order processing, courier integration and reporting from one central place.

    • Key Challenges

      • Managing stock and orders from one central place
      • Accommodating increases in traffic and sales
      • Improve SEO Ranking
      • Not being able to focus on business growth in new countries
      • Automatic printing and quicker packing functionality
      • Linking eBay and Amazon accounts in UK, Germany, France, Ireland, Australia & US
  • The Solution

    The solution that StreamMarket offered was one that allowed Slumbersac to efficiently and easily manage all of their orders from one, central location. They have, since working with StreamMarket, been able to handle the increase in traffic and sales.

    Gursaant provided a Magento platform that united all of Slumbersac’s sales avenues as well as transferring all of the content from the old site, to the new website. Nothing was too much for StreamMarket as they programmed additional tasks specific t

    StreamMarket was always available when an issue occurred on the website with an immediate fix, as well as training on new functionalities. StreamMarket also went out of their way to make sure there was a smooth change over process for 3rd party companies working with Slumbersac.

    • Statistics

      • Award the Best Ecommerce Business of 2016
      • 110% increase in turnover in just 2 years
      • Able to process 30% more order with same manpower
      • Able to expand in Europe, Australia, US and South America
  • The Future

    Working with StreamMarket has allowed Slumbersac to embrace the future of integration, and easily manage more than one website from a central location. Being more SEO friendly and increasing sales has been a goal for Slumbersac and as they continue their work with StreamMarket on their internal processes, they expect an even bigger increase regarding sales and conversion rates.Slumbersac’s expansion plans include launching the brand in Canada, China, Japan and India as well as extending the product range.

    “StreamMarket have given Slumbersac the ability to take our business to the next level and this would not have been possible without Gursaant and the team at StreamMarket. Thank you for giving us everything we wanted in a fully functional website”

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