Website Maintenance & Support

Keep your ecommerce platform secure, fast and performing — every day.

Ecommerce websites don’t fail suddenly — they slow down, break quietly, or fall behind.

Missed updates, security vulnerabilities, performance degradation or unnoticed integration issues can cost revenue long before a serious incident occurs. As platforms grow more complex, ongoing maintenance becomes essential — not optional.

At StreamMarket, our Website Maintenance & Support service is designed specifically for ecommerce businesses. We provide proactive monitoring, technical care and continuous optimisation to keep your platform stable, secure and ready to scale.

This is not reactive support.
This is long-term protection for your ecommerce operation.

What Website Maintenance Really Means for Ecommerce

Ecommerce websites are living systems.

They rely on:

Maintenance goes far beyond “keeping the site online”. It ensures your ecommerce ecosystem remains reliable, secure and performant — especially when running End-to-End Ecommerce Systems.

Why Ongoing Maintenance Is Critical

Without ongoing maintenance, ecommerce businesses face:
Security risks and vulnerabilities
Performance slowdowns over time
Broken functionality after updates
Checkout and payment issues
Inaccurate stock or order flows
Poor customer experience

It’s a safeguard against costly disruptions.

What We Maintain & Support

Our maintenance services cover every critical area of your ecommerce platform.

Platform Updates & Stability

Core platform updates
Extension and plugin updates
Compatibility checks
Safe deployment processes

Security & Risk Management

Security patches
Vulnerability monitoring
Access control checks
Secure configuration reviews

Performance Monitoring

Page speed and responsiveness
Server and infrastructure health
Error tracking
Performance regression detection
Performance monitoring often feeds directly into Speed & Performance Optimisation.

Bug Fixes & Issue Resolution

Functional bugs
Checkout or payment issues
Front-end and UX issues
Integration failures
Issues are resolved quickly — before customers are impacted.

Integrations & Automation Support

API health monitoring
Sync issue resolution
Third-party service updates
Workflow validation
This is critical for businesses using Global Stock Management, Sell on Marketplaces or Order & Fulfilment Solutions.

Proactive Monitoring & Issue Prevention

We don’t wait for problems to be reported.

Our proactive approach includes:

This allows us to resolve issues before they affect customers or revenue.

Ecommerce-Specific Support Areas

Ecommerce requires specialist care.

We support:

Maintenance ensures your ecommerce engine runs smoothly at all times.

Performance, UX & Continuous Improvement

Maintenance is not just protection — it’s optimisation.

We support ongoing improvements such as:

These improvements are often guided by Advanced Reporting and UX insight from UI & UX Design.

Support for Scale & Complexity

As your business grows, maintenance becomes more important.

We support:

Your platform remains stable — even under pressure.

Our B2B & B2C Ecommerce
Development Process

We follow a clear, structured process to ensure smooth delivery:

Onboarding & Platform Audit

Understanding your platform, integrations and risks.
Monitoring & Safeguards

Setting up alerts, backups and performance tracking.
Ongoing Maintenance

Updates, fixes, security and stability management.
Issue Response & Resolution

Fast, structured response when issues arise.
Continuous Optimisation

Small improvements that add up over time.

Maintenance is delivered as a partnership — not a ticket system.

Why Choose StreamMarket
for Maintenance & Support

Ecommerce-first maintenance expertise
Proactive, not reactive approach
Deep understanding of complex ecommerce systems

ERP- and integration-aware support
Clear communication and accountability
Long-term partnership mindset

We protect what you’ve built — and help it perform better over time.